Customer service and management
Welcoming customers, receiving and returning dry cleaning items, collecting payment for services.
A professional dry cleaning training school
At 5àsec, we have created our own school to train our employees in the dry cleaning profession and support them throughout their career with the company. Our professional dry cleaning training is based on more than 50 years of expertise.
To this end, we have a classroom at our Pinel store (Paris 13), equipped with a technical platform that allows trainees to practice the dry cleaning trade in complete safety.
We offer a comprehensive learning environment for our professional dry cleaning training, combining a three-part training program that includes:
- Practical training in the store, provided by the store manager,
- An e-learning course,
- And professional training courses run by the training department.
Because training is a key lever for performance and talent development, we invest in modern methods that are suitable for everyone. Our professional dry cleaning training program aims for operational excellence.
A comprehensive training program
At 5àsec France, professional dry cleaning training is designed as a continuous and evolving process, supporting each employee throughout their career.
5 types of training
Initial training
Designed for our new employees, our initial professional dry cleaning training course enables them to learn the essential basics of the trade and quickly adapt to their new environment.
Expert professional training courses
These training courses enable our employees to continue developing their specific technical skills. Our professional dry cleaning training promotes continuous skills development throughout their career at 5àsec.
The path to excellence
Designed for high-potential talents who are expected to take on a store manager position. In addition, this professional dry cleaning training course is dedicated to developing managerial skills and expertise related to team leadership.
Training courses dedicated to managers
Offering complementary modules in management to support the development of their skills in areas such as leadership.
Training related to working conditions
Such as stress management, conflict management, gestures and postures, first aid, or even 2345 training.
The skills developed through our professional dry cleaning training
5àsec offers targeted training tailored to each employee, to develop key skills at every stage of their career.
Our professional dry cleaning training covers all aspects of the profession:
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Occupation
Ironing, stain removal, packaging, filing, knowledge of fabrics.
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Technique
Washing, water cleaning, dry cleaning, equipment maintenance.
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Customer relations and sales
Customer service, receiving and returning items, taking reservations, active sales.
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Quality
Business and commercial quality control, delivery management.
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Management
Leadership, team management.
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Working conditions
Stress management, conflict management, gestures and postures, first aid.
Thanks to this comprehensive range of courses, every employee who takes part in our professional dry cleaning training program receives practical support to develop their skills, increase their efficiency, and contribute to the company’s overall performance.
To find out more about all the training courses on offer and how they work, take a look at our training catalog.
A professional team of experts
Our trainers are all certified professional trainers, guaranteeing recognized teaching expertise for our professional dry cleaning training.
What makes them unique is that most of them come directly from the dry cleaning industry, with over 20 years of field experience.
This rare combination of professional expertise and teaching skills allows our participants to benefit from high-quality professional dry cleaning training, rich in practical know-how and best practices.
Thanks to them, our learners acquire solid, practical knowledge that is perfectly suited to the demands of the dry cleaning profession.
Our professional dry cleaning training methods
All our training courses are based on practical exercises that enable participants to acquire the necessary knowledge, technical skills, and attitudes.
Our teaching approach guarantees a consistent learning path. We regularly review progress to identify any difficulties and maintain everyone’s focus.
Speech-centered modalities
Theoretical contribution
Used primarily to convey knowledge (regulatory, technological, etc.). Videos are often used to illustrate these contributions.
Questions and answers
The trainer asks questions to stimulate trainees’ thinking about a case or material, encouraging observation and participation from everyone.
Exchanges between trainees
Take place in large or small groups, with the trainer acting as a facilitator.
Action-centered modalities
Demonstration
The trainer performs an action that the trainees observe. They then describe or rephrase what they have seen before reproducing it themselves.
Discovery
Through case studies, role-playing, or practical exercises, the trainer creates situations that enable trainees to identify the steps necessary to solve a problem.
Assessment methods
These are linked to professional competence, i.e., the ability to combine knowledge and know-how to perform a task.
Our assessments of professional dry cleaning training include theoretical tests based on assessment grids, as well as professional role-playing exercises.
Training evaluation process
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Upstream
Understanding check
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During training
State of knowledge prior to training
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Downstream
Immediate assessment of participants' knowledge and evaluation of trainers
A certified professional dry cleaning training organization
Datadock is a unique database in terms of quality. This means that our professional dry cleaning training organization meets all the required quality criteria. See our Qualiopi certificate here.
Accessibility for people with disabilities
As a professional dry cleaning training organization, we adapt our training courses as best we can to the situation of the disability or difficulty encountered.
In the event of a specific situation, please contact the training department to discuss possible solutions.
Contact:
Ms. Sabine LE NOE
Head of Training
Department France
Training Department: formation.france.admin@5asec.com
Satisfaction rate for our professional dry cleaning training
For the year 2025, our participants’ satisfaction rating is:
- 9.91/10 for the teaching approach
- 9.86/10 for overall satisfaction
- giving an overall satisfaction rating of 9.89/10
Our training courses
Processing of items
Sorting, preparation, stain removal, washing, dry cleaning, and drying of dry cleaning items.
Finishing and delivery
Ironing, packing, and storing dry cleaning items.
They say it best!
I often come here to have my shirts ironed, even the most delicate ones. Warm welcome, impeccable work. Thank you to the lovely lady!
Fast service and very welcoming staff. No complaints, I'll be happy to come back.
Honest, efficient, and friendly. You can trust them completely; they provide truly excellent service.
Charming welcome, impeccable work. My suit is always perfect. I recommend them without hesitation.
Two heavily stained sweatshirts restored to like-new condition. Thank you to the team for their honesty and professionalism.
Several suits and shirts very well cleaned, impeccably ironed. Reasonable turnaround time. I recommend this dry cleaner.
Very satisfied with the White+ service and the anti-mite treatment. Impeccable results, I recommend it!
Everything is perfect: customer service, adherence to deadlines, and quality of work. Excellent service.
Pleasant welcome, elegant and smiling staff. My dress was returned quickly, within a short time frame.