5àSec app FAQ

Do you have questions about the 5àsec app FAQ? Find all the answers to frequently asked questions about using the 5àsec mobile app here: QR codes, digital receipts, notifications, and managing your plans.

Frequently asked questions about the 5àsec app

I downloaded the 5àsec app but don’t have a QR code to scan

You will find the QR code on the last receipt you were given at the checkout. If your receipt does not contain a QR code, it means that the app is not yet available in your 5àSec store.
As soon as a QR code appears on your receipts, you will be able to use the 5àsec app to:

Find your digital receipts
Identify yourself at the checkout using your digital card
Receive a notification when your clothes are ready
Check the balance of your current clothing packages
Take advantage of personalized offers

How do I download the 5àsec app?

The 5àsec app is available for free on Google Play for Android and on the App Store for iOS. Search for “5àsec” in your store and download the official app.

Need more help?

If you have any questions about the 5àsec app FAQ, contact our customer service team at 0 987 679 395.